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Frequently Asked Questions

How to open an account at VAKIFBANK Branch in Turkey ? You can open an account at Vakifbank Branch in Turkey by wiring funds through Vakifbank New York Branch. Call Vakifbank 212-621 9400 telephone number for further details.         How to transfer funds from my account held at one of your branches in Turkey ? You should submit your request to Vakifbank New York Branch with a copy of your ID. We will relay your request to our concerned branch.         I want to buy Turkish Government Bonds. Can I buy from VAKIFBANK ? Vakifbank New York Branch is not authorized to do this kind of transactions We could only be intermediary in transferring the fund to one of our branches in Turkey in order to open an investment account in your name. After account is opened you could deal with that branch for your investment aspects         I live in USA. I want my retirement funds (Emekli Sandığı/SSK/Bağkur) be transferred here, how ? We suggest you to write to these institutions; asking to transfers your retirement funds directly to your account in USA.You may also indicate Vakifbank New York as your paying bank. If your stay in USA is for short period, in order to transfer from your account at Vakifbank in Turkey, you needed to apply to us with a written request and proper ID so that we will relay your request to our branch concerned.         I will be retiring.I want my Social Security Payments be transferred to my account held one of your branches in Turkey. What should I do ? You should make arrangement with Social Security Office in sending your pension checks to Vakifbank New York Branch. We are not in position to accept direct deposit facility by them. And also it is required by our Bank a written instruction to transfer the proceeds of those checks to your account in Turkey. We need also clarification about the documents would be sent to our bank by Social Security Office afterwards.         Can I make my credit card payments through you ? We don’t have on line access with our branches in Turkey. It can only be realized as wire transfer subject to a remittance fee.         My family will transfer money from Turkey. Should I open an account with you ? It is not necessary to open an account in order to receive the funds transfered from Turkey. It could be sent to your name. Upon your application by person with a proper ID, we would effect the payment  "as long as those payments are not subject to any compliance and regulation restrictions".         My family in Turkey will transfer money to me how I can get it? It could be sent to your name. Upon your application by person with a proper ID, we would effect the payment directly to you or your bank account in USA " Unless such transfers are not restricted for the matter of compliance and regulations".

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